Interactive Touch Screen Kiosks Solutions & Hardware

Engage Your Clients With Custom Touch Screen Kiosk Systems

MetroClick interactive touch screen kiosk engage clients by inviting them to interactively learn about the information, services, or products your establishment offers via a monitor screen. Catering to the growing demand for self-service, our interactive information kiosk, product display kiosk and store display solutions provide users with the ultimate event or consumer experience.

Self Service Kiosks with Touch Screens

Let your customers serve themselves! Our self service kiosk can act as your sales assistant working for you 24/7. Your customers can do their own browsing, shopping and finally make payment via our kiosks.

Touch Kiosk Features

MetroClick touchscreen monitors come as both indoor and outdoor kiosk models.

All our kiosk models can come with the following additional integrations. Camera, scanner, credit card processing, mobile payment integration, NFC, RFID, receipt printing, photo printing, unique QR codes, speakers, and built-in video camera and face-recognition software.

Customizable Touchscreen Kiosk Company

MetroClick kiosks can be built as your custom kiosk on both hardware and software to match the esthetic and decor of your venue.

Our standard kiosk display sizes include the following sizes: sizes include 21.5″ Display, 32″ Display, 42″ Touchscreen Display, and 55″ Touchscreen Display.

Portable touscreen kiosks that can be easily moved

Because our portable kiosk are light, and need only a Wi-Fi connection and power outlet to operate, they can be easily taken anywhere.

You can opt for our kiosk rental package for any events, such as photo taking, pop-shops, self help station, wayfinding kiosks or for portable usage.

What is a Touchscreen Kiosk

It is a machine booth that provides information or services to customers. Originally, these were booths with a person inside who handled the customers’ requests. A familiar example of this is the “kissing booth” at State Fairs. In the 90’s and 00’s, they took on a whole new form, however.

With the development of computer and communications technology, the touch screen kiosk has come of age and taken on a whole new meaning. Thus today the word touchscreen implies a standalone, unmanned self-service customer interface. This began with the introduction and widespread use of ATMs.

ENGAGE YOUR CLIENTS WITH OUR INTERACTIVE DIGITAL KIOSKS

MetroClick digital interactive kiosk engages clients by inviting them to interactively learn about the information, services, or products your establishment offers via a monitor screen.

Catering to the growing demand for self-service, our selection of interactive kiosks provide users with the ultimate event or consumer experience.

TOUCH SCREEN KIOSK CUSTOMIZED FOR YOUR BRAND

We build completely customized Content Management Systems in our touchscreen kiosk to display all of your brand’s unique creative content with customers, including directories, creative asset building, interactive inventory display, photo booths, quizzes, identity recognition, and other branded content.

To learn more, check out industries to see the kiosk’s numerous industrial applications.

ENGAGE CLIENTS WITH OUR DIGITAL TOUCH SCREEN MONITOR

Take complete control of your directory with a custom Content Management System to edit current tenant listings. Don’t be limited by print. When using an touch screen directory kiosk, tenant listings can be updated in seconds!

A standard directory is printed and the signs are constantly changing. The cost to get signs printed can add up, and they are inconvenient to maintain. Managing tenants through our CMS is quick and easy. Best of all, updating listings can be done at no additional cost.

CUSTOMER IDENTIFICATION

Unless the application is strictly informational (such as a hotel or mall interactive site map) the Customer must establish their identity. This is done in a variety of ways, depending on the level of security required. Methods vary from the very simple, such as inserting a card to the very secure, such as various biometrics.

TRANSACTION MENU

A transaction menu is presented: this lists the various options available to that specific user at that specific computer. This implies that the kiosk has already communicated with a central database, made it aware of the specific customer’s presence, verified their identity and retrieved their customer record, or at least relevant portions of it.

Plug and play

Rent our MetroClick kiosk today and add a new dimension to your New York City event or event venue.

SELF-SERVICE

Let your customers serve themselves! Our floor standing kiosk can act as your sales assistant working for you 24/7. Your customers can do their own browsing, shopping and finally make payment via our kiosks.

INTERACTIVE KIOSK with TOUCH SCREEN Specifications

MetroClick touch screen monitors come as both indoor and outdoor kiosk models.

All our kiosk models can come with the following additional integration options: High-Definition/4K Camera, Barcode/QR Code Scanner, Credit Card Processor, Mobile Payment Integration, NFC, RFID, Receipt or ID Printer, Photo Printer, Unique QR Code Generation, Speakers and Face-Recognition Capable software.

Because our touch kiosks are light, easily transportable and only require a Wi-Fi connection and standard power outlet to operate – they can easily be taken anywhere. You can rent them for events, utilizing our photo booths, pop-up shops, self-help stations, trade shows or for portable usage.

Our standard display sizes include the following sizes: 21.5″, 32″ , 42″ and 55″ Display.

Benefits of Touch Kiosks

There are a number of possible benefits of self-servicing for customers. These benefits will only accrue, however, if the computers are reliable and secure.

Here are some of these benefits:

Availability

Touch-screen kiosks are machines and do not need lunch or bathroom breaks. They should be available 24 hours per day, 7 days per week.

Location

It should normally be possible to place kiosks at locations convenient to customers, not service providers

Speed

Despite the complexity of some transactions as described above, advances I technology by kiosk manufacturers, communications providers, and software developers have resulted in the ability to perform the tasks required in fractions of a second. Under normal circumstances, the greatest delays result when the customer’s input is required. Some customers may prefer dealing with a human service agent, but the self-service kiosk is undoubtedly MUCH quicker.

Security

Manufacturers and service providers both realize that unless customers feel secure using self-service they will never achieve general acceptance.

Consequently, the manufacturers have put tremendous effort into developing ever more secure kiosks. With the introduction of EMV bank cards (chip cards) as well as biometrics and other security measures, they are arguably now safer than live’ service clerks.

Reasons for Using our Touch Screen Kiosks

In recent years, more and more businesses in various industries have moved to deploy interactive touch kiosks for self-servicing. The most recent industry to jump on the bandwagon is the fast food restaurant industry. Some reasons for this are:

Rising labor costs

Moves to raise the minimum wage, together with the introduction of “Obamacare” have resulted in labor-intensive, low-profit margin businesses, such as fast food restaurants, re-examining their operations in search of cost reductions. Any business where large numbers of people are engaged in simple, repetitive tasks requiring low skill levels is a fair target for such an exercise. This is aggravated by falling hardware costs.

Consistent Service

Homogeneity of service levels: machines do not have moods, prejudices or get tired or cranky. Business owners are assured that EVERY customer will receive the exact same level of service from the self-service kiosk.

Special Needs

Customers with “special needs”: because the vast majority of customers are being attended to quickly and efficiently by the digital kiosk, supervisory level staff can keep an eye out for those few customers with “special needs” who simply cannot cope with the high tech computer.

They can then provide such persons with the attention they require without placing stress on the system.

ATTRACTIVE CUSTOMIZABLE KIOSKS WITH TOUCH SCREEN

MetroClick touchscreen kiosks can be completely customized with both hardware and software to match the aesthetic or décor of your venue.

Our standard display sizes include the following sizes: 21.5″, 32″, 42″ and 55″ Inch Display.

MetroClick is One of the Leading Kiosks Manufacturers

MetroClick interactive touch kiosks engage clients by inviting them to interact with our devices and learn about the information, services, or products of your establishment. Catering to the growing demand for self-service, our interactive kiosks provide users with the ultimate event or consumer experience.

MetroClick devices come in both indoor and outdoor configurations to service any environment. All of our devices can integrate the following features: High-Definition/4K Camera, Barcode/QR Code Scanner, Credit Card Processor, Mobile Payment Integration, NFC, RFID, Receipt or ID Printer, Photo Printer, Unique QR Code Generation, Speakers, and Face-Recognition Capable software.

Interactive Touch Kiosk Development will only Increase

With the development of touch screens by manufacturers, such kiosks have become commonplace wherever customers need fast service. Thus we meet these devices everywhere from the airport check in to the hotel to the shopping mall and now fast food restaurants.

Digital Touch Screen Hardware

Nowadays, manufacturers produce touch-screen kiosks for a wide variety of uses such as digital signages for your information and advertising. Notwithstanding this, the modern computer will contain the following hardware:

• A CPU, i.e. microprocessor
• A interactive display screen to remove the need for a physical keyboard and make the user interface (UI) more user-friendly
• Scanners and/or card readers, as needed
• Printers as needed
• A camera and/or microphone as needed
• Biometric readers as needed
• Cash or other dispensers as needed
• Speakers
• Network interfaces

Because there are so many possible hardware component options, touch screen kiosk manufacturers usually provide a range of models each of which will have a range of hardware options. This allows the business to optimize their cost by purchasing only the hardware they will need.

Touch Screen Kiosk Software Solutions

In addition to the hardware listed above the application software is perhaps the most important element of the touchscreen kiosk. This is not usually supplied by the manufacturer, which in most cases, on provides the Operating System. Application software is normally provided by specialized providers.

Although the interactive kiosk is described as stand alone, it must, at some point, usually on a continuous basis, communicate with a central computer system. Some types of transactions require the computer to communicate with multiple locations. This is achieved by the use of networking technology of whichever kind or kinds are available, reliable and cost-effective in each situation.

How are Interactive Touch Kiosks Typically Used?

The purpose of the touch screen kiosks is to act as a go-between the customer and the service provider(s).

This involves the following:

Customer Identification

Unless the application is strictly informational (such as a hotel or mall interactive site map) the Customer must establish their identity. This is done in a variety of ways, depending on the level of security required. Methods vary from the very simple, such as inserting a card to the very secure, such as various biometrics.

Transaction Menu

A transaction menu is presented: this lists the various options available to that specific user at that specific computer. This implies that the kiosk has already communicated with a central database, made it aware of the specific customer’s presence, verified their identity and retrieved their customer record, or at least relevant portions of it.

At this stage in some circumstances, the kiosk may even have taken a photo of the customer and passed this to the database.

The customer makes their request

The customer makes their request: the customer selects their desired option: using the touchscreen and following the on-screen instructions the customer requests the desired information or service. Sometimes this is very simple requests such as an account balance to very complex such as airline check-in. If required, this process may require a complex series of interactions between the customer and the database, with the kiosk acting as the go-between.

Payment

If the selected transaction requires the customer to pay, this has to be done, usually using a credit or debit card. This card has to be presented to the kiosk by the customer, who must approve the payment, which must then be authorized by the customer’s bank.

Proof of transaction

Finally, if all has gone well, the kiosk will provide the customer with proof of a successful transaction. This varies from cash dispensed in the case of an ATM withdrawal, to boarding passes in the case of airline check-in, to an order ticket in the case of a fast food restaurant order.

MetroClick is one of the best kiosks with touch screen manufacturers in the USA

Contact us today to learn about our innovative and interactive kiosk solutions.

Looking to revolutionize customer engagement and streamline operations? Dive into the world of touch screen kiosks! Explore how these interactive solutions like digital kiosks and new touch screen kiosks are reshaping industries like retail, hospitality, and healthcare where digital content meet touch screen technology. Discover the power of features such as cameras, scanners, and seamless payment options. From wayfinders to interactive directories, these kiosks offer tailored solutions for diverse needs. Witness firsthand the benefits of heightened customer interaction through interactive kiosks, operational efficiency, and top-notch security. Real-world success stories and FAQs will guide you through the endless possibilities that touch screen kiosks can unlock for your business.

Key Takeaways

• Implement touch screen kiosks to enhance customer engagement and improve efficiency in various industries like retail, hospitality, and healthcare.

• Consider custom kiosk design options to create interactive and tailored experiences for users.

• Explore indoor touch kiosks for indoor wayfinding, interactive directories, and other customized solutions.

• Follow steps to deploying a touch kiosk including selecting the right hardware components and software integrations.

• Learn from success stories across industries to understand the impact of touch screen kiosks on businesses.

• Address common queries about touch screen kiosks to provide comprehensive information to potential users.

Touch Screen Kiosk Solutions

A Comprehensive Range of Touch Kiosk Options

Touch screen kiosks offer diverse options tailored for different environments and purposes. They come in various designs, sizes, and functionalities, including interactive kiosks and mall kiosks, to meet specific needs. Specialized interactive touch screen kiosks are available for sectors like retail, healthcare, and education. You can choose between freestanding and wall-mounted kiosks based on your business objectives.

Touch screen kiosks provide a multitude of benefits. They enhance customer engagement and satisfaction by offering interactive experiences with customizable touch screen kiosk systems. By reducing staffing needs and increasing efficiency, kiosks lead to cost savings. They play a crucial role in providing real-time information to customers, improving brand visibility, and supporting marketing efforts. Moreover, they enable data collection and analytics for informed business decisions.

Considering the types of touch screen kiosks, they can be categorized into self-service, informational, and promotional types. Each type has unique features and uses catering to different requirements. It is essential to choose the right type based on the target audience to maximize effectiveness. These kiosks are adaptable across various industries and settings, showcasing the evolution of technology and its impact on available types.

Benefits of Using Touch Screen Kiosks

• Enhance customer engagement and satisfaction

• Cost savings through reduced staffing needs

• Provide real-time information to customers

• Improve brand visibility and marketing efforts

• Enable data collection and analytics for informed decisions

Types of Touch Screen Kiosks

Touch screen kiosks are categorized into self-service, informational, and promotional types. Each type offers unique features catering to different requirements. It is crucial to select the right type based on the target audience for maximum effectiveness. These kiosks are adaptable across various industries and settings, showcasing the evolution of technology’s impact on available types.

Steps to Deploying a Touch Kiosk

Planning and Installation Process

Creating a detailed project plan is crucial for successful touch kiosk deployment. This plan outlines key milestones and timelines, ensuring a smooth installation process. Site assessments play a vital role in determining logistical considerations such as power sources and space requirements.

Professional installation services are essential for ensuring quality deployment. These experts have the expertise to handle complex installations effectively. Training staff on kiosk operation and maintenance is paramount to maximizing efficiency and reducing downtime. Establishing clear timelines and milestones helps track progress and address any delays promptly.

Touch screen kiosks offer a versatile solution for various industries, enhancing customer engagement, streamlining processes, and driving success stories across the board. From retail to healthcare, the customizable design options and interactive features cater to your specific needs, ensuring a seamless deployment and tangible results.

With success stories backing their efficiency and customer satisfaction, these kiosks are a valuable addition to any business looking to stay ahead in today’s competitive landscape.

Explore the possibilities that touch screen kiosks can bring to your industry. Implementing these solutions could be the game-changer you need to elevate customer experiences, boost operational efficiency, and set your brand apart.

Take the next step towards modernizing your business with touch screen kiosks from MetroClick and unlock a world of opportunities for growth and success.

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