Hotels | Accommodations | Recreation | Tourism
Hospitality digital signage solutions
Guests and Consumers crave quality, convenience and speed. By aligning digital content and interactive technologies with individual journeys, reach more people while exciting them with a seamless, connected experience – thereby better servicing on-the-go populations.
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Create guests for life, not just the stay
A fusion of design, strategy, technology and data
Dynamic Content
Digital concierge and guest experience technology
Today’s tech-savvy, experience-driven travelers expect personalized, on-demand services. By leveraging immersive kiosks with data analytics, hospitality brands can deliver real-time, exclusive content and concierge-level support – keeping guests informed, connected, and engaged throughout their stay.
Personalize Brand Connections
Social media integration and reputation management solutions
With guests placing greater trust in online reviews and social media, managing reputation and staying visible has become increasingly complex. To consistently generate positive feedback and stand out, brands must deliver exceptional guest experiences. Encouraging social sharing with immersive kiosks, targeted content and authentic engagement across platforms – now that’s a way to stand out.
Self-Service
Self-service check-in and hospitality automation systems
Interactive automation helps alleviate challenges posed by high turnover, operational inefficiencies and labor shortages, all while ultimately enhancing the guest experience. Use these technologies to deliver concierge level services, personalize experiences and target outreach to create a competitive edge that also fosters long-term guest loyalty.
Learn how Marriott enhanced guest services at San Diego Marquis with interactive concierge kiosks
Marriott partnered with MetroClick to deploy a multi-lingual interactive concierge system that provides real-time local event information and ticket purchasing, transforming traditional front desk services into self-serve experiences that deliver concierge-level convenience while generating efficiency gains for hotel operations.
Why Hospitality leaders choose MetroClick
Deliver personalized guest experiences with interactive systems that provide concierge-level service, local information and seamless self-service options.
Vertically Integrated
One partner. One total solution. From custom hardware to enterprise software with full-service support – we design, build and integrate everything in-house, end-to-end.
User-centric Use Cases
We don’t just sell tech – we craft interactive experiences that turn taps into meaningful moments. Smart hardware, intuitive software and standout content create personalized journeys that connect people to your brand.
Built for Results
Our solutions thrive in complex environments. With equal focus on experience, security and compliance, we meet the toughest demands – from IP-rated hardware to SOC 2 Type II software.
Global Reach at Scale
Built to scale with local precision. Deep in-house teams, mass production, trusted partners and a proven ecosystem – we meet you where you are and grow at your pace.
Commercial-grade interactive displays for hospitality
We design solutions to handle everything − from self-serve to payments, personalized information to real-time ads, shopping to fulfillment and recreation to immersion. One platform. Endless use cases. Informational, transactional, operational − we cover it all. If you’re ready to transform user experience, we’re ready to make it happen.
Informational Kiosks
Provide real-time, visually engaging content that gets users the information they need − when they need it. From campus maps and event wayfinding to product details and training modules, our kiosks are designed for seamless, secure content delivery in any environment, indoors or out.
Transactional Kiosks
Elevate the self-serve sales experience with engaging digital touchpoints that guide customers through discovery, selection, payment and fulfillment. Blend e-commerce with in-location tech to drive transactions, boost brand visibility and create seamless, interactive customer journeys.
Operational Kiosks
Accelerate service, cut wait times, streamline operations and unlock efficiencies with mobile and self-serve solutions that also spotlight your brand’s digital edge. Boost productivity and elevate customer experience to further showcase your innovation while showing off your digital assets.
Stay relevant
Competition is fierce. Brands are no longer competing on product or price, but on how seamless and intuitive digital technologies and content fits into consumers lifestyles. Use these tools to reach and engage more people.
More Information
Hotel Digital Signage Solutions Transforming Guest Experiences
The modern hospitality landscape demands technology that enhances every touchpoint of the guest journey. From the moment travelers enter a hotel lobby to their final checkout, hospitality kiosks and resort digital displays create seamless, memorable experiences that drive satisfaction and loyalty. MetroClick’s comprehensive hardware solutions address the unique challenges hotels and resorts face in delivering exceptional service while optimizing operational efficiency.
Hotel Check-in Kiosk Systems Streamlining Guest Arrivals
The implementation of hotel check-in kiosks revolutionizes the traditional front desk experience, eliminating queues during peak arrival times. These self-service solutions enable guests to complete registration in under two minutes, select room preferences, and receive digital keys directly to their smartphones. Properties report a 65% reduction in lobby congestion and a 40% improvement in guest satisfaction scores after deploying interactive check-in systems.
Modern hospitality self-service solutions integrate seamlessly with property management systems, automatically updating room availability and guest preferences. Multi-language interfaces accommodate international travelers, while intuitive touchscreen designs ensure accessibility for guests of all technical abilities. Advanced features include passport scanning for international visitors, loyalty program recognition, and upselling opportunities for room upgrades or amenities.
Digital Concierge Kiosk Technology Enhancing Guest Services
Hotel digital concierge solutions transform how properties deliver personalized recommendations and local information. These interactive displays provide 24/7 access to restaurant reservations, attraction tickets, transportation options, and exclusive experiences. Unlike traditional concierge desks limited by staffing hours, digital concierge kiosks offer continuous service availability while maintaining the personal touch guests expect from luxury properties.
Integration with local business directories and real-time APIs ensures current information on dining availability, show times, and tour schedules. Revenue-sharing partnerships with local attractions create new income streams while enhancing guest experiences. Properties utilizing digital concierge technology report 30% increases in ancillary revenue from activity bookings and partner commissions.
Hotel Lobby Displays Creating Immersive Brand Experiences
Strategic placement of hotel lobby displays transforms transitional spaces into dynamic brand showcases. These high-impact visual solutions welcome guests with personalized messages, showcase property amenities, and communicate special events or promotions. Resort interactive displays adapt content based on time of day, displaying breakfast information during morning hours and entertainment options in the evening.
Contemporary software platforms enable centralized content management across multiple properties, ensuring brand consistency while allowing location-specific customization. Weather integration automatically promotes indoor activities during inclement conditions or highlights pool amenities on sunny days. Social media walls featuring guest-generated content create community connections and encourage online engagement.
Hospitality Wayfinding Digital Signage for Seamless Navigation
Large resorts and convention hotels benefit significantly from hospitality wayfinding digital signage that guides guests through complex properties. Interactive hotel wayfinding displays reduce staff inquiries by 50% while ensuring guests reach destinations efficiently. These systems provide turn-by-turn directions to rooms, restaurants, conference facilities, and amenities while highlighting points of interest along the route.
Dynamic routing capabilities accommodate temporary closures or special events, automatically updating paths to avoid construction zones or private functions. Integration with event management systems displays real-time conference schedules and room assignments. Accessibility features include audio directions for visually impaired guests and wheelchair-accessible route options.
Resort Amenity Information Displays Maximizing Facility Usage
Resort amenity information is strategically positioned throughout properties to drive utilization of spa services, recreational facilities, and dining venues. These guest experience technology solutions showcase available appointments, class schedules, and special promotions in real-time. Pool area displays communicate weather conditions, towel availability, and poolside service menus, enhancing the resort experience while generating incremental revenue.
Interactive displays at fitness centers allow guests to reserve equipment, book personal training sessions, or join group classes. Spa waiting areas feature calming content while subtly promoting treatment upgrades and retail products. The data collected through these interactions provides valuable insights into guest preferences, enabling properties to optimize service offerings and staffing levels.
Hotel Room Service Kiosk Innovation for In-Room Dining
The evolution of hotel room service kiosk technology addresses changing guest preferences for contactless ordering and faster delivery times. In-room tablets or corridor-positioned kiosks enable guests to browse menus, customize orders, and track delivery status without phone calls. Visual menu presentations with high-quality photo booth style imagery increase average order values by showcasing appetizing options.
Integration with kitchen display systems streamlines order processing, reducing errors and improving delivery times. Dietary restriction filters and allergen information ensure guest safety while personalized recommendations based on previous orders enhance the dining experience. Properties implementing digital room service solutions report 25% increases in food and beverage revenue alongside improved guest satisfaction ratings.
Implementation Excellence & ROI for Hospitality Properties
Successful deployment of digital signage for hotels and resorts requires careful planning aligned with brand standards and operational workflows. MetroClick digital solutions begin with comprehensive property assessments evaluating traffic patterns, identifying communication opportunities, and understanding specific guest demographics. This analysis informs strategic placement of displays and kiosks, maximizing visibility while maintaining aesthetic appeal.
Professional installation teams coordinate with property management to minimize disruption during deployment. Training programs ensure staff comfort with new technologies, transforming employees into enthusiastic advocates who encourage guest adoption. Ongoing support services provide a rapid response to technical challenges, critical for maintaining seamless guest experiences.
Return on investment metrics demonstrate compelling value propositions for hospitality technology investments. Properties typically achieve payback within 18-24 months through operational savings, increased revenue, and improved guest satisfaction scores. Long-term benefits include enhanced brand reputation, increased direct bookings, and valuable guest data enabling personalized marketing initiatives.
The future of hospitality demands technology solutions that enhance human connections rather than replacing them. Interactive displays and self-service options free staff to focus on meaningful guest interactions while technology handles routine transactions. This balanced approach creates memorable experiences that drive loyalty and positive reviews in an increasingly competitive marketplace.